English (US)
Log in
હોમ
હોમ
GETTING STARTED
Get your whole company connected in as little as 5 weeks.
Choosing Workplace
Let's get into all the reasons that Workplace is the right choice for your business.
Solutions
From leveling-up company communication to building a better culture, we’re here to solve your toughest challenges.
Customer Stories
Find out how organizations like yours are using Workplace to solve their most important business challenges.
Why Workplace
Why Workplace? Because it's familiar, mobile, secure, integrated and connects everyone. Why else?
Diversity & Inclusion
We’re doing our bit for a better world by making sure every employee feels seen, heard and valued.
Solutions at a Glance
From leveling-up company communication to building a better culture, we’re here to solve your toughest challenges.
Frontline Workers
61% of frontline managers say there’s a disconnect in communication with head office. We help close the gap.
Remote Working
37% of US employees will be working remotely by 2022. We help people stay connected even when they're apart.
Hybrid Working
Whether your employees are in the office or working from home, Workplace keeps people informed, productive and connected to your company's culture.
HR
Attract, train and keep the best talent
Comms
Share information and engage employees
IT
Securely connect everyone, everywhere
Enterprise
Make your large company feel smaller
Browse All
Organizations of all shapes and sizes are gaining a competitive edge with Workplace. Find your favorite story.
Podcasts
Check out this selection of Pioneer Podcasts to hear some of our favorite success stories straight from the horse's mouth.
TECHNICAL RESOURCES CENTER
Need help with setting up Workplace, managing domains or other technical info? Look no further.
Customer Resource Center
Just launched Workplace and not sure what to do next? We've got everything you need right here.
Technical Resources
You don't have to be an IT genius to launch Workplace, but if you are then these technical resources are for you.
In-depth hubs
Our resource hubs will help you master some of Workplace's most popular features and embrace new ways of working.
Help Center
Find step-by-step instructions and answers to frequently asked questions.
Start using Workplace
From step-by-step tutorials to in-depth launch guides and toolkits, you’ll find all the resources you need right here so you can hit the ground running.
Business Communication
From launching your Knowledge Library, to sharing company news, updates and more - we’ve got all the training you need to help you strengthen your business communications on Workplace.
Employee Engagement
Create a real connection between your teams, their work, and the rest of your organization with some of these tips and tricks.
Strengthen Culture
Strengthen your organization’s culture by celebrating the people behind the work, and build a real community on Workplace.
Set up Guides
From adding a domain to inviting users, follow this step-by-step guide to set up your Workplace.
Domain Management
Find out why domain management matters - and how to do it properly.
Workplace Integrations
Discover how to bring all your tools together. Something missing? Learn how to build your own integrations.
Account Management
Keep your Workplace up to date by creating, maintaining or deactivating user accounts.
Authentication
Make sure you only give access to the right people by integrating with your current identity solutions.
IT Configuration
Learn how to keep Workplace running smoothly with info on networks, email whitelisting and domains.
Account Lifecycle
Understand the process of inviting members of your organization to claim their accounts.
Security and Governance
Get the lowdown on how we keep your people and information safe on Workplace with added technical terminology.
Workplace API
Learn how you can automate and integrate your custom solutions with Workplace using our API.
Live Video resources
Looking to use Live Video to transform your Town Halls? This is the place to get tips, guides and practical insights.
Knowledge Library resources
Wish your intranet was a little more inspiring? Use these Knowledge Library resources to get started.
Working from Home with Workplace
So you've embraced remote work - now what? Stay on top of your game with these guides, videos and customer stories.
New rules of engagement
Turn hybrid teams into high-performing teams by learning more about the new rules of employee engagement.
Getting started
From launching Workplace to paying for it, learn more about those crucial first steps.
Using Workplace
This is where we reveal the hidden depths Workplace has to offer with tips and info on key features.
Managing Workplace
Got a specific question about managing content, data or employees? This is the place to ask it.
IT and Developer Support
Looking for answers to more technical questions about security, integration and the like? Start here.
Integrations
    Security
      Interactive Demo
        Customer Stories
        Workplace for Good
          Pricing Plans
            ROI Calculator
              Events & Webinars
                Ebooks & Guides
                  Newsroom
                    Workplace One Partner Program
                      Service & Reseller Partners
                        Workplace Academy
                          Support
                            Customer Communities
                              What's New in Workplace
                                English (US)

                                Account Management

                                Learn how you can create, update, and deactivate user accounts on Workplace.

                                Overview

                                Overview

                                While Workplace allows you to manage accounts manually or in bulk by using a spreadsheet, we recommend that you automate your account management to have better control over your people. With an automated account management tool in place, a user account will be automatically created, updated or deactivated in Workplace when the account is created, updated or deactivated in your organization's user repository.

                                Workplace has an out of the box integration with the largest Cloud Identity Providers such as Azure AD, G Suite, Okta, OneLogin and PingFederate.

                                You can connect your Cloud Identity Provider by:

                                In case that your organization uses a different central user repository, you can use the Account Management SCIM API to create your own custom account management tool.

                                Connect via Third Party Integration

                                Connect via Third Party Integration

                                In this section we cover how to connect Workplace with a Cloud Identity Provider that your organization manages by using a Workplace Third-Party Integration.

                                !
                                We are working to move these third party integrations from SCIM 1.1 to SCIM 2.0. SCIM 2.0 is the latest industry standard API for account management. If you have an installed third party integration, you must take a series of actions to migrate to SCIM 2.0 before December 2nd, 2022. Cloud Identity providers will update their installation guides (referenced below) with the steps to complete the migration successfully.

                                Prerequisites

                                To enable this configuration, the following is required:

                                • Your organization uses a Cloud Identity Provider that integrates with Workplace.
                                • You have integrated your master identity store (e.g., Microsoft Active Directory or Oracle Directory Server) with the Cloud Identity Provider to synchronize user accounts.
                                • A user in Workplace who has a role of System Administrator.
                                • Your users' email domains have been verified (recommended) or allow listed in Workplace.

                                Configure your Cloud Identity Provider

                                Given that each Cloud Identity Provider has created their own integration with Workplace, you'll need to follow their documentation in order to complete the provisioning process.

                                List of supported Cloud Identity Providers

                                G-Suite
                                Azure AD
                                Okta
                                OneLogin
                                Ping

                                ?
                                After a cloud connector is installed you can enable the setting Automatically invite people to Workplace as soon as they're added using this integration in case you want to immediately invite users when they are created by this integration.
                                Connect via Workplace Import

                                Connect via Workplace Import

                                In this section we cover how to connect Workplace with a Cloud Identity Provider that your organization manages by using Workplace Import. Workplace Import support G Suite and Azure AD.

                                G Suite Integration

                                G Suite Integration

                                If the users in your organisation are managed using G Suite, then using Workplace Import from G Suite is the right solution to add, update, and disable users in Workplace automatically.

                                ?
                                Workplace Import from G Suite does not currently support multi-IdP integration. If your organisation is using multiple G Suite directories today, please consider consolidating into a single directory.

                                Prerequisites

                                Configure the G Suite Integration

                                For a successful setup make sure to follow the steps below:

                                1
                                In the Admin Panel, select People.

                                2
                                Click + Add People.

                                3
                                Click Connect an Identity Provider.

                                4
                                Select G Suite. The Set up G Suite as your Identity Provider window opens.

                                5
                                Click Connect, and log in using your G Suite admin account.

                                6
                                Select from: Add everyone, Add people from different departments, Add people that are part of a specific structure in your organisation (for example, report to the same manager).

                                7
                                Configure Invitations. Choose when you want to invite the users: You can send invitations automatically at the end of this configuration process or you can send invitations at a later date independent of this configuration process.

                                8
                                Select Create users to create the accounts.
                                ?
                                The user profile attributes that will be automatically mapped are the following: email, externalID, firstName, lastName, fullName, manager, jobTitle, department, phoneNumber, location, isActive.
                                Manage via SCIM API

                                Manage via Account Management API

                                In case you don't want to use one of the supported Cloud Identity Providers, you can build your own custom automated account management tool. Take a look at our Developer Documentation to see how you can create, update and deactivate users with the Account Management API.